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Lies, lies, lies... I placed an order of 6000 USD on the CB2 website, makings sure that everything I selected was in stock.
I have been planning this purchase for several days.
All the products I had in my cart where in stock and are showing as "In stock and ready to ship" at this very moment on the public product page.
During checkout, I checked multiple times for the delivery dates, and everything said it would be delivered in April.
I complete the order, and then get an email suddenly listing all my items as "Out of stock" expected in 6 months...
I first thought this was a mistake, as even right now it says that all those items are in stock on the website.
So I log into my account and check the order, and the majority of the items all say they would be delivered in 6 months.
I am currently talking to support, they already referred me to 5 different agents, all saying "We are sorry that the information shown is not correct, the system doesn't seem to be up to date".
Let me clarify this for you: The system is showing "Incorrect information" on the public product page. The one that customers see before they place an order.
Yet, on the "Order page" on the exact same website, the information is "Up to date" and it shows that none of the products that you just orders are in stock!
I made a collage showing screenshots of the product pages and the order pages of all these items to show what I mean.
This isn't a mistake, this is a complete scam!
Monetary Loss: $8000.
Preferred solution: Full refund.
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