CB2 Phone Numbers and Emails

Toll-Free Number:

  • (800) 606-6252

Customer Service:

  • (510) 399-2206
    Text/SMS
  • (877) 401-0734
  • (800) 237-5672

Sales/ Reservations:

  • (512) 977-1900
    Austin
  • (617) 203-7775
    Boston
  • (312) 787-8329
    Chicago
  • (214) 306-0789
    Dallas
  • (323) 848-7111
    Los Angeles
  • (267) 385-8198
    Philadelphia
  • (415) 834-9370
    San Francisco
  • (202) 333-6204
    Washington
  • +1 416 366 2828
    Toronto

CB2 Email:

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CB2 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call CB2 is 8006066252. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 14 minutes.

  • Be prepared for the call as CB2 may ask you for the following information to identify you as a customer: email.

View full overview ›

How to Contact CB2 Customer Service?

Most Popular Number:

(800) 606-6252
Total calls: 200 Issues resolved: 10 Last call: May 20, 2024

CB2 customer care allows consumers to seek professional on-call assistance through different contact numbers. Individuals can call the CB2 contact number 1-800-606-6252 for answers regarding their subject-specific matters. Those who prefer to send text-based queries can message to 1-510-399-2206. Similarly, the company provides additional services via calls at 1-877-401-0734 and 1-800-237-5672. You can reach out for specific questions and regular discussions and obtain information on different matters according to your needs on these numbers.

The CB2 customer service operates during specified hours on weekdays and weekends. The CB2 working hours are Monday and Friday between 8 AM and 7 PM CT. Apart from the weekday availability of CB2 customer service executives, the company also caters to inquiries on weekends. Thus, the active CB2 hours for answering calls on Saturday and Sunday lie from 8 AM to 6 PM CT. Outside of these hours, customers can get assistance by automated response.

The CB2 corporate office address is Crate and Barrel and CB2, 1860 W. Jefferson Avenue, Naperville, Illinois 60540, United States. It is the one-stop destination for customers who need help communicating with support officials via phone calls or messages. At the CB2 headquarters, you can get expert help from the professionals working at the office and discuss matters that need urgent consideration. You can also use this address to send any correspondence.

PissedConsumer Club

Contact Information

CB2 Website:

CB2 Help Center:

Corporate Office Address:

Crate and Barrel and CB2
1860 W. Jefferson Avenue
Naperville, Illinois 60540
United States

Other Info (opening hours):

Hours:

Customer Service Department:

7 days a week

Monday - Friday: 8 AM - 7 PM CT
Saturday - Sunday: 8 AM - 6 PM CT
Chat support daily: 8 AM - 11 PM CT


Locations:

  • 800 W. North Ave., Chicago, IL 60642
  • 34 Ellis St., San Francisco, CA 94102
  • 8000 Sunset Blvd., Los Angeles, CA 90046

  • 1860 W. Jefferson Ave., Naperville, IL 60540

  • Soho, 451 BroadwayNew York, NY 10013

  • 1730 4th St., Berkeley, CA 94710

  • 3333 Bear St. Suite 302, Costa Mesa, CA 92626

  • 1422 Walnut Street, Philadelphia, PA 19102

  • 3121 Palm Way Suite 110, Austin, TX 78758

  • 1401 Boylston Street, Boston, MA 02215

  • 776 NJ-17 Suite 2A, Paramus, NJ 07652

  • 4510 McKinney Ave, Dallas, TX 75205

  • 3307 M St NW, Washington, DC 20007

  • 651 Queen St W, Toronto, ON M5V 2B7

  • 1277 Robson St., Vancouver, BC V6E 1C2

More contact details

Fax:

+1 (630) 369-4497

CB2 Rating Based on 13 Reviews

Rating details

1.6
more details
Product or Service Quality
Reliability
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of CB2 Customer Service Calls

233 TOTAL
CALLS
14:18 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CB2?

Request for Information Question:

  • “Question re delivery dates”
  • “Looking for an old order I never took delivery on”
  • “Question regarding to a n item”

Shipping and Delivery Question:

  • “Order not received over 3 1/2 weeks”
  • “#CBG4489 did not receive my order”
  • “Missing item”

Return/ Replace Question:

  • “Change an order”
  • “Help with return”
  • “Return”

Product/ Service Question:

  • “Damaged producr”
  • “Need to order a bed”
  • “Product inquiry”

Payments and Charges Question:

  • “Any coupons available”
  • “Charged for shipping on last order when said free shipping”
  • “Charges”

Cards Question:

  • “Card”
  • “Credit card declined”
  • “I applied for a cb2 credit card and I have not heard back.”

Activation/ Cancellation Question:

  • “Unsubscribe me”
  • “Cancellation”
  • “Cancel order”

Staff Question:

  • “Customer service”

Account Question:

  • “My jazzcash Account money stolen C2B”
  • “Locked out of online account”

Refund Question:

  • “Refund”

Other Question:

  • “Address”
  • “Purchase”
  • “Wrong mailing adress”

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