Contact CB2 Customer Service
CB2 Phone Numbers and Emails
Toll-Free Number:
-
(800) 606-6252
Customer Service:
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(510) 399-2206Text/SMS
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(877) 401-0734
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(800) 237-5672
CB2 Email:
Contact Information
CB2 Website:
CB2 Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Customer Service Department:
7 days a week
Saturday - Sunday: 8 AM - 6 PM CT
Locations:
- 800 W. North Ave., Chicago, IL 60642
- 34 Ellis St., San Francisco, CA 94102
8000 Sunset Blvd., Los Angeles, CA 90046
1860 W. Jefferson Ave., Naperville, IL 60540
Soho, 451 BroadwayNew York, NY 10013
1730 4th St., Berkeley, CA 94710
3333 Bear St. Suite 302, Costa Mesa, CA 92626
1422 Walnut Street, Philadelphia, PA 19102
3121 Palm Way Suite 110, Austin, TX 78758
1401 Boylston Street, Boston, MA 02215
776 NJ-17 Suite 2A, Paramus, NJ 07652
4510 McKinney Ave, Dallas, TX 75205
3307 M St NW, Washington, DC 20007
651 Queen St W, Toronto, ON M5V 2B7
1277 Robson St., Vancouver, BC V6E 1C2
Fax:
Summary of CB2 Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CB2?
Request for Information Question:
- “Oder question”
- “Product inquiry”
- “Order Pick up question”
Return/ Replace Question:
- “Help with return”
- “Return”
- “Product replacement”
Shipping and Delivery Question:
- “Delivery concern I am”
- “Delivery”
- “Shipping”
Product/ Service Question:
- “Broken furniture delivered”
- “Broken day bed”
- “Link broken”
Cards Question:
- “Card”
- “Credit card declined”
- “I applied for a cb2 credit card and I have not heard back.”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel order”
- “Cancel ordrt”
Payments and Charges Question:
- “Charges”
- “Any coupons available”
- “Payment”
Staff Question:
- “Customer service”
Account Question:
- “Locked out of online account”
Refund Question:
- “Refund”
Other Question:
- “Haven't heard back”
- “Issue with a store”
- “Order check”
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