CB2

CB2 goes through a 3rd party (Fragile Pack) for out of town deliveries. It's taken nearly a month for the product to ship.

The delivery date was rescheduled twice via email during this time. They arrived at my business after hours, despite my consistently ignored requests for a call or time frame, and refused to wait beyond 15 minutes for my arrival. (It took me 18 minutes to arrive back at my place of business, only to find that they had left). No one knows when I'll receive my office furniture.

TERRIBLE SERVICE. Avoid CB2 at all costs, if you're shipping out of town.

Well my review is that I was told I get a $20 certificate by referring a friend who would buy a product that he would get 15% off. When I contacted Cb2 customer service no one had any idea what I was talking about I spoke to several people and I got frustrated and just gave up

My 299 rupees Pakistani Stolen by C2B please I Request to C2B to my Money C2B chase my money to my Jazzcash account My Jazzcash Account number is 0322879**** I Request C2B to back my Stolen money

Dont EVER get on their mailing list bc itll take multiple texts (7 different people over a month) to try to get off all while their CS agents confirm that youre off. But youll still get their emails even when you try blocking their email address or moving into your spam folder. Not worth the time and headache IMO

DI placed an order for a specific couch BECAUSE CB2 advertised quick delivery. This was false advertising and its infuriating.

My order has already been delayed twice with no end in sight. They had no trouble taking full payment with the order so i feel like i have no recourse.

When I purchased the sofa, I expected my sofa to be delivered early April. I desperately need a sofa before May 2nd.

With your promise of meeting my wanted delivery date, I chose a white sofa, which was the only one in stock, even though I didn't like the color.

Now, when I called customer service, the lady said she is not sure when the sofa would be delivered and told me to cancel the order if I wanted to. The lack of an effort to show care and provide help to me, a customer, is extremely annoying and disappointing.

Ordered item in November. Said it would ship in 3 days.

After 2 months and 19 unanswered emails from me to customer support and received nothing from them. Finally found phone number to actually speak to a person. It took me months to find a valid phone number.

Never use this company, still waiting on a pH call w refund info, nothing yet. *** company

Bought dish set and four dinner plates have broken in a year and a half. I am left with only four dinner plates while most of the set is intact. What to do?

I ordered a desk in July 2022 and had at least 5 extensions. Still not expected til April 2023. i cancelled.

The assistant was able to speak to a manager to obtain promotion that was sent via text but this was not the one I called about.

She said she would speak to another supervisor and see if they could find the correct sectional promotion and call me back.

So far no second call with a new link to the sectional promotion.

She did try and I am grateful for that.

They messed up on a product delivery we had been waiting for 3 weeks then did very small to compensate the stress and trouble they caused. Now we have to another 2 weeks to receive the correct piece of our bed so we can mount it up and start using. Ohhh meanwhile there is a huge box occupying the half of our room!!!

Paid a ton of money for media console which is completely broken less than two years later. I hardly even touch the thing I went to open it today and it completely broke.

When I first purchased it I noticed that it was broken and I informed the delivery man and he said I can call them and get a new one but I was waiting for it for almost 3 months so I didn't call. Now I have a broken media console

Im a designer - opened a CB2 credit card spent money / but then had to cancel the order. Once you pay by CB2 credit card they can only refund you on your next purchases.

I spent $2,000 !! Basically they are hijacking my money until I spend it at their facility.

I called your San Francisco store and was given the run around as there was a fraud on my account. I live in a different state and someone tried to charge my account for your furniture.

Neither your Corporate NOR the San Francisco store where the charge was made answered at all. This is a disgusting way to do business.